Connect delivery to fulfillment
The connector supports booking eligible paid orders and creating a BigCommerce shipment with a tracking link at pickup.
RentADriver for BigCommerceBeta app
Bring your local inventory closer to the customer.
Give BigCommerce orders a local delivery path, from a paid purchase to a shipment with tracking. Start with a clear delivery area and an operational promise your team can support.
For BigCommerce retailers turning nearby demand into delivered orders
See the product screens ↓Your delivery journeyLocal delivery
Your store
A last-minute gift
Delivery optionSame-day local
Eligibility and driver availability apply
From your shop to their door
- 1Prepare
- 2Collect
- 3Deliver
Availability & setup. BigCommerce beta access is arranged through our team. Live rates require Shipping Provider enablement; you can use a matching flat shipping method while that connection is pending.
The product, at a glance
Your BigCommerce orders. A smoother delivery day.
RentADriver / BigCommerceDesign preview
BigCommerceLocal delivery workspace
MAKE IT LOCAL
Delivery settings
Pickup addressCentral shopMain entrance · ask at the counter
Delivery radius8 km
Preparation15 min
Booking preferenceReview orders first⌄
Ready when your team isAllow time to pack before collection.
Central shopA local area that fits your day
Set your area. Make room for preparation.
Define your local area and customer fee. Live checkout rates need Shipping Provider enablement; a flat shipping method can identify local orders.
A reason to choose local
The gift that still arrives for the occasion
A shopper finds a birthday gift on your BigCommerce store after their usual parcel deadline has passed. The item is available locally. A same-day option can turn that stock into a useful alternative: the shopper orders from your brand, your team wraps it, and the delivery becomes part of the existing order record.
A local delivery service gives you another way to serve time-sensitive purchases. It works best when the checkout offer, packing capacity and collection window are planned together.
Built around the way you sell
What local delivery brings to BigCommerce
Start with a clear price rule
A matching flat shipping method can identify local orders. Live checkout rates depend on BigCommerce enabling the app's Shipping Provider connection.
Keep exceptions visible
Supported updates add order staff notes for delivery issues. Your team can use the order context when deciding what to communicate to the customer.
From order to handover
How delivery works with BigCommerce.
For a BigCommerce team, local delivery belongs beside the existing fulfillment process. The workflow starts with a shipping choice, brings eligible awaiting-fulfillment orders into review and returns a shipment with tracking. That lets customer service use the purchase record while the packing team concentrates on getting the correct parcel to collection.
- 01
Define the local shipping offer
Set your pickup, service area, preparation time and cut-off in the delivery settings. A matching flat shipping method can identify local orders. Live checkout quotes depend on the app's Shipping Provider connection being enabled. Decide which option your store will use before advertising it to nearby customers.
- Confirm the collection address and the person responsible for handover.
- Align maximum package size with the goods you intend to send.
- Choose the customer fee and review delivery wallet funding.
- 02
Work through awaiting-fulfillment orders
The connector lists orders awaiting fulfillment and checks that payment is captured or paid. Review the current order before booking, especially when your team has changed its items or shipping details. The shipment workflow supports one shipping address, so resolve an order that needs a different arrangement before collection.
- Check the recipient's delivery address rather than relying on billing details.
- Match the packed products to the order being dispatched.
- Review booking status before submitting another delivery request.
- 03
Use the shipment as the shared reference
At pickup, the connector creates a BigCommerce shipment carrying the RentADriver tracking link. Order completion can follow delivery when that setting is enabled. Supported staff notes provide context when something needs attention, helping sales, fulfillment and support work from the same order.
- Find the tracking link in the shipment associated with the purchase.
- Check the actual delivery outcome before completing follow-up work.
- Include both order and delivery references when asking for help.
The customer fee and the delivery cost
Keep the customer shipping charge and the delivery expense visible as separate amounts in your planning. A flat fee is easy to explain, but its economics depend on the distances, package sizes and basket values your local service accepts.
Understand delivery pricing →Your next step
Set up your BigCommerce delivery offer
Bring your store details and a clear idea of the area you want to serve. Start small, review the full order journey and expand when your collection routine is working well.
Have these details ready
- BigCommerce administrative access and confirmed beta installation access
- A covered pickup location
- A supported order with one shipping address
- Shipping-method configuration and funds for delivery bookings
Same-day delivery depends on service coverage, order eligibility, preparation time and driver availability. A quote is an estimate; review the terms and delivery details before booking.
Beta setup
RentADriver for BigCommerce
Contact our team to confirm BigCommerce beta access and the supported installation route for your store.
Discuss beta accessBefore you connect
- Store in a launch city. Deliveries run for addresses inside your radius of a covered store — check coverage.
- Live checkout rates use the Shipping Provider API once BigCommerce enables the connection for the app; until then a flat method named “Same-day by RentADriver” is matched.
- Shipments with the tracking link are created at pickup; the order completes on delivery.
- Pay per delivery from a wallet. Top up by card inside the app; review delivery costs and configured booking rules before enabling automatic bookings.
Keep the day running smoothly
The details that make delivery easier.
Live rates are not enabled yet
Use the configured flat-method approach for the local offer you have agreed. Keep the delivery area narrow enough to understand the cost of each order, and explain the customer fee clearly.
The shipping details changed
Review the latest order before booking. A different destination or product quantity can change the parcel and journey, even when the order number remains the same.
Collection cannot go ahead
Inspect the delivery state and any staff notes. Resolve missing funds or incorrect details, and contact support for a booking already in progress rather than creating an untracked replacement.
Merchant questions
Before you get started
Is there a public marketplace install?
Our team can confirm beta access and guide you through the current installation route for your BigCommerce store.
Can I show live prices at checkout?
Only when the Shipping Provider connection is enabled for the app. Until then, a matching flat shipping method can identify eligible orders, with actual delivery charges handled separately.
What appears on the order?
The connector creates a shipment with a delivery tracking link at pickup and supports completion and staff-note updates. The current shipment flow requires one shipping address.
More ways to serve your local customers
Explore the shop delivery guide or compare another platform.