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What happens if no driver accepts my delivery?

Short answer. The delivery searches for an eligible driver until its search window or an earlier applicable deadline ends. If no driver is found, review availability and the pickup window before retrying. Use a new quote or a similar delivery when the route, load or timing needs to change.

Best for
  • ✓ Low driver availability
  • ✓ Expired pickup windows
  • ✓ Retrying an unsuccessful dispatch
Limits and responsibilities
  • • Searching does not guarantee a driver will accept
  • • A retry must still satisfy current load and market checks
  • • Inspect the wallet ledger for holds and releases; do not assume a second booking replaces the first

How it works

  1. 01Check the delivery status and search explanation
  2. 02Cancel any unwanted active booking before creating another
  3. 03Retry when eligible, or create a similar delivery with updated details
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